/* ============================================
   STACKHOLD - TICKET PAGE
   Luxury Support Interface
============================================ */

:root {
    /* Ticket Page Specific Variables */
    --ticket-bg: rgba(10, 10, 15, 0.8);
    --ticket-border: rgba(255, 255, 255, 0.1);
    --ticket-shadow: 0 20px 40px rgba(0, 0, 0, 0.3);
    --success-color: #10b981;
    --warning-color: #f59e0b;
    --error-color: #ef4444;
}

/* ========== PREMIUM NAVIGATION ========== */
.navbar {
    position: fixed;
    top: 0;
    left: 0;
    width: 100%;
    z-index: 1000;
    padding: 1.5rem 5%;
    background: rgba(0, 0, 0, 0.95);
    backdrop-filter: blur(10px);
    -webkit-backdrop-filter: blur(10px);
    border-bottom: 1px solid var(--border-color);
    transition: var(--transition);
}

.navbar-container {
    max-width: 1400px;
    margin: 0 auto;
    display: flex;
    justify-content: space-between;
    align-items: center;
}

/* Logo */
.navbar-logo {
    font-family: 'Poppins', sans-serif;
    font-size: 2rem;
    font-weight: 800;
    background: linear-gradient(90deg, var(--accent-purple), var(--accent-blue));
    -webkit-background-clip: text;
    background-clip: text;
    color: transparent;
    text-decoration: none;
    transition: var(--transition);
}

.navbar-logo:hover {
    text-shadow: 0 0 20px var(--accent-glow);
}

/* Desktop Navigation */
.navbar-menu {
    display: flex;
    gap: 1rem;
    list-style: none;
}

.navbar-link {
    color: var(--text-secondary);
    text-decoration: none;
    padding: 0.75rem 1.5rem;
    border-radius: var(--radius-md);
    transition: var(--transition);
    font-weight: 500;
    position: relative;
}

.navbar-link:hover {
    color: var(--text-primary);
    background: rgba(168, 85, 247, 0.1);
}

.navbar-link.active {
    color: var(--text-primary);
    background: rgba(168, 85, 247, 0.15);
    border: 1px solid var(--border-glow);
}

/* Mobile Menu Button */
.navbar-toggle {
    display: none;
    background: none;
    border: none;
    color: var(--text-primary);
    font-size: 1.5rem;
    cursor: pointer;
    padding: 0.5rem;
}

/* ========== TICKET HERO ========== */
.ticket-hero {
    padding: 10rem 5% 4rem;
    text-align: center;
    max-width: 1400px;
    margin: 0 auto;
    position: relative;
    z-index: 2;
}

.ticket-hero h1 {
    font-family: 'Poppins', sans-serif;
    font-size: 3.5rem;
    font-weight: 800;
    line-height: 1.1;
    margin-bottom: 1.5rem;
    background: linear-gradient(135deg, 
        var(--text-primary) 0%, 
        var(--accent-blue) 50%, 
        var(--accent-purple) 100%
    );
    -webkit-background-clip: text;
    background-clip: text;
    color: transparent;
}

.ticket-hero p {
    font-size: 1.3rem;
    color: var(--text-secondary);
    max-width: 700px;
    margin: 0 auto 2rem;
    font-weight: 300;
}

/* ========== TICKET CONTAINER ========== */
.ticket-container {
    padding: 2rem 5% 6rem;
    max-width: 1200px;
    margin: 0 auto;
    display: grid;
    grid-template-columns: 1fr;
    gap: 4rem;
}

@media (min-width: 1024px) {
    .ticket-container {
        grid-template-columns: 2fr 1fr;
    }
}

/* ========== LUXURY TICKET FORM ========== */
.ticket-form-container {
    background: var(--ticket-bg);
    border-radius: var(--radius-lg);
    padding: 3rem;
    border: 1px solid var(--ticket-border);
    box-shadow: var(--ticket-shadow);
    backdrop-filter: blur(10px);
    -webkit-backdrop-filter: blur(10px);
    position: relative;
    overflow: hidden;
}

.ticket-form-container::before {
    content: '';
    position: absolute;
    top: 0;
    left: 0;
    width: 100%;
    height: 4px;
    background: linear-gradient(90deg, 
        var(--accent-purple), 
        var(--accent-blue)
    );
}

.ticket-form {
    display: flex;
    flex-direction: column;
    gap: 2rem;
}

.form-group {
    display: flex;
    flex-direction: column;
    gap: 0.75rem;
}

.form-label {
    font-weight: 600;
    color: var(--text-primary);
    font-size: 1.1rem;
    display: flex;
    align-items: center;
    gap: 0.5rem;
}

.form-label .required {
    color: var(--accent-purple);
    font-size: 1.2rem;
}

.form-control {
    padding: 1rem 1.25rem;
    background: rgba(255, 255, 255, 0.05);
    border: 1px solid var(--border-color);
    border-radius: var(--radius-md);
    color: var(--text-primary);
    font-size: 1rem;
    transition: var(--transition);
    font-family: 'Inter', sans-serif;
}

.form-control:focus {
    outline: none;
    border-color: var(--accent-purple);
    box-shadow: 0 0 0 3px rgba(168, 85, 247, 0.1);
}

.form-control::placeholder {
    color: var(--text-muted);
}

textarea.form-control {
    min-height: 150px;
    resize: vertical;
    line-height: 1.6;
}

select.form-control {
    appearance: none;
    background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='16' height='16' viewBox='0 0 24 24' fill='none' stroke='%23a855f7' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpolyline points='6 9 12 15 18 9'%3E%3C/polyline%3E%3C/svg%3E");
    background-repeat: no-repeat;
    background-position: right 1rem center;
    background-size: 1rem;
    padding-right: 3rem;
    cursor: pointer;
}

select.form-control option {
    background: var(--bg-secondary);
    color: var(--text-primary);
    padding: 1rem;
}

/* Priority Indicators */
.priority-indicators {
    display: flex;
    gap: 1rem;
    flex-wrap: wrap;
}

.priority-option {
    flex: 1;
    min-width: 100px;
}

.priority-radio {
    display: none;
}

.priority-label {
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 0.5rem;
    padding: 1rem;
    background: rgba(255, 255, 255, 0.05);
    border: 1px solid var(--border-color);
    border-radius: var(--radius-md);
    cursor: pointer;
    transition: var(--transition);
    text-align: center;
}

.priority-radio:checked + .priority-label {
    background: rgba(168, 85, 247, 0.1);
    border-color: var(--accent-purple);
    color: var(--accent-purple);
}

.priority-icon {
    font-size: 1.5rem;
}

.priority-low .priority-icon {
    color: var(--success-color);
}

.priority-medium .priority-icon {
    color: var(--warning-color);
}

.priority-high .priority-icon {
    color: var(--error-color);
}

/* Form Actions */
.form-actions {
    display: flex;
    gap: 1rem;
    margin-top: 2rem;
    padding-top: 2rem;
    border-top: 1px solid var(--border-color);
}

.btn-reset {
    background: rgba(255, 255, 255, 0.05);
    color: var(--text-secondary);
    border: 1px solid var(--border-color);
    padding: 1rem 2rem;
    border-radius: var(--radius-md);
    font-weight: 600;
    cursor: pointer;
    transition: var(--transition);
    font-family: 'Poppins', sans-serif;
}

.btn-reset:hover {
    background: rgba(255, 255, 255, 0.1);
    color: var(--text-primary);
}

/* ========== SUPPORT OPTIONS ========== */
.support-options {
    background: var(--ticket-bg);
    border-radius: var(--radius-lg);
    padding: 2.5rem;
    border: 1px solid var(--ticket-border);
    backdrop-filter: blur(10px);
    -webkit-backdrop-filter: blur(10px);
    align-self: start;
}

.support-options h3 {
    font-family: 'Poppins', sans-serif;
    font-size: 1.8rem;
    margin-bottom: 2rem;
    color: var(--text-primary);
    font-weight: 600;
}

.option-list {
    display: flex;
    flex-direction: column;
    gap: 1.5rem;
}

.option-item {
    display: flex;
    align-items: flex-start;
    gap: 1rem;
    padding: 1.5rem;
    background: rgba(255, 255, 255, 0.03);
    border-radius: var(--radius-md);
    border: 1px solid var(--border-color);
    transition: var(--transition);
}

.option-item:hover {
    background: rgba(168, 85, 247, 0.05);
    border-color: var(--accent-purple);
    transform: translateX(5px);
}

.option-icon {
    font-size: 1.8rem;
    color: var(--accent-purple);
    margin-top: 0.25rem;
}

.option-content h4 {
    font-size: 1.2rem;
    margin-bottom: 0.5rem;
    color: var(--text-primary);
    font-weight: 600;
}

.option-content p {
    color: var(--text-secondary);
    font-size: 0.95rem;
    line-height: 1.6;
}

/* ========== RESPONSE MESSAGES ========== */
.response-message {
    position: fixed;
    top: 50%;
    left: 50%;
    transform: translate(-50%, -50%) scale(0.9);
    background: var(--ticket-bg);
    border-radius: var(--radius-lg);
    padding: 3rem;
    border: 1px solid var(--ticket-border);
    box-shadow: var(--ticket-shadow);
    backdrop-filter: blur(20px);
    -webkit-backdrop-filter: blur(20px);
    z-index: 2000;
    max-width: 500px;
    width: 90%;
    opacity: 0;
    visibility: hidden;
    transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1);
}

.response-message.active {
    opacity: 1;
    visibility: visible;
    transform: translate(-50%, -50%) scale(1);
}

.response-icon {
    font-size: 4rem;
    margin-bottom: 1.5rem;
    text-align: center;
}

.response-success .response-icon {
    color: var(--success-color);
}

.response-error .response-icon {
    color: var(--error-color);
}

.response-message h3 {
    font-family: 'Poppins', sans-serif;
    font-size: 2rem;
    margin-bottom: 1rem;
    text-align: center;
    color: var(--text-primary);
}

.response-message p {
    color: var(--text-secondary);
    text-align: center;
    margin-bottom: 2rem;
    line-height: 1.6;
}

.response-actions {
    display: flex;
    gap: 1rem;
    justify-content: center;
}

/* Overlay */
.overlay {
    position: fixed;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    background: rgba(0, 0, 0, 0.8);
    backdrop-filter: blur(5px);
    -webkit-backdrop-filter: blur(5px);
    z-index: 1999;
    opacity: 0;
    visibility: hidden;
    transition: all 0.3s ease;
}

.overlay.active {
    opacity: 1;
    visibility: visible;
}

/* ========== TICKET STATUS ========== */
.ticket-status {
    background: var(--ticket-bg);
    border-radius: var(--radius-lg);
    padding: 2.5rem;
    border: 1px solid var(--ticket-border);
    margin-top: 3rem;
    backdrop-filter: blur(10px);
    -webkit-backdrop-filter: blur(10px);
}

.ticket-status h3 {
    font-family: 'Poppins', sans-serif;
    font-size: 1.8rem;
    margin-bottom: 1.5rem;
    color: var(--text-primary);
    font-weight: 600;
}

.status-list {
    display: flex;
    flex-direction: column;
    gap: 1.5rem;
}

.status-item {
    display: flex;
    align-items: center;
    gap: 1rem;
    padding: 1.25rem;
    background: rgba(255, 255, 255, 0.03);
    border-radius: var(--radius-md);
    border: 1px solid var(--border-color);
}

.status-icon {
    width: 40px;
    height: 40px;
    display: flex;
    align-items: center;
    justify-content: center;
    background: rgba(168, 85, 247, 0.1);
    border-radius: 50%;
    color: var(--accent-purple);
    font-size: 1.2rem;
}

.status-content h4 {
    font-size: 1.1rem;
    margin-bottom: 0.25rem;
    color: var(--text-primary);
    font-weight: 600;
}

.status-content p {
    color: var(--text-secondary);
    font-size: 0.9rem;
}

/* ========== RESPONSIVE DESIGN ========== */
@media (max-width: 768px) {
    /* Mobile Navigation */
    .navbar-toggle {
        display: block;
    }
    
    .navbar-menu {
        position: fixed;
        top: 0;
        right: -100%;
        width: 300px;
        height: 100vh;
        background: rgba(10, 10, 15, 0.98);
        backdrop-filter: blur(20px);
        -webkit-backdrop-filter: blur(20px);
        flex-direction: column;
        align-items: flex-start;
        justify-content: flex-start;
        padding: 6rem 2rem 2rem;
        transition: right 0.3s ease;
        border-left: 1px solid var(--border-color);
        z-index: 999;
    }
    
    .navbar-menu.active {
        right: 0;
    }
    
    .navbar-item {
        width: 100%;
        margin-bottom: 0.5rem;
    }
    
    .navbar-link {
        width: 100%;
        padding: 1rem 1.5rem;
        font-size: 1.1rem;
    }
    .ticket-hero {
        padding: 8rem 5% 3rem;
    }
    
    .ticket-hero h1 {
        font-size: 2.5rem;
    }
    
    .ticket-hero p {
        font-size: 1.1rem;
    }
    
    .ticket-container {
        padding: 1rem 5% 4rem;
        gap: 3rem;
    }
    
    .ticket-form-container,
    .support-options,
    .ticket-status {
        padding: 2rem;
    }
    
    .priority-indicators {
        flex-direction: column;
    }
    
    .priority-option {
        min-width: 100%;
    }
    
    .form-actions {
        flex-direction: column;
    }
    
    .btn-submit,
    .btn-reset {
        width: 100%;
    }
    
    .response-message {
        padding: 2rem;
        width: 95%;
    }
    
    .response-message h3 {
        font-size: 1.5rem;
    }
    
    .response-icon {
        font-size: 3rem;
    }
}

/* ========== LOADING STATES ========== */
.btn-submit.loading .btn-text {
    opacity: 0;
}

.loading-spinner {
    position: absolute;
    top: 50%;
    left: 50%;
    transform: translate(-50%, -50%);
    width: 24px;
    height: 24px;
    border: 3px solid rgba(255, 255, 255, 0.3);
    border-radius: 50%;
    border-top-color: white;
    animation: spin 1s ease-in-out infinite;
    opacity: 0;
}

.btn-submit.loading .loading-spinner {
    opacity: 1;
}

@keyframes spin {
    to { transform: translate(-50%, -50%) rotate(360deg); }
}

/* ========== VALIDATION STATES ========== */
.form-control.error {
    border-color: var(--error-color);
    background: rgba(239, 68, 68, 0.05);
}

.form-control.success {
    border-color: var(--success-color);
    background: rgba(16, 185, 129, 0.05);
}

.error-message {
    color: var(--error-color);
    font-size: 0.875rem;
    margin-top: 0.25rem;
    display: none;
}

.form-control.error + .error-message {
    display: block;
}

/* ========== ANIMATIONS ========== */
@keyframes slideIn {
    from {
        opacity: 0;
        transform: translateY(20px);
    }
    to {
        opacity: 1;
        transform: translateY(0);
    }
}

.ticket-form-container,
.support-options,
.ticket-status {
    animation: slideIn 0.6s ease forwards;
}

.ticket-form-container { animation-delay: 0.1s; }
.support-options { animation-delay: 0.2s; }
.ticket-status { animation-delay: 0.3s; }